Goal

The regional pizza network needs a single pane of glass to monitor both in‑store and delivery performance, so they can:

• Spot revenue trends and outliers by period
• Balance kitchen staffing by busiest and slowest hours
• Optimize menu by promoting or retiring pizzas
• Allocate dispatch resources to high‑demand neighborhoods
• Reduce late deliveries and customer complaints

Target Audience

• Store managers — focus on their individual restaurant’s orders, hours, and customer feedback
• City ops manager — needs an overview to compare locations, deliveries, and trends

Audience Context

• Store managers: daily or even during shifts
• Ops manager: daily reviews and weekly deeper analysis
• Some data, like sales or delivery times, could update in near real-time

Tools currently in use